At Rugonline , we’re dedicated to offering you a seamless shopping experience. That’s why we extend our courtesy of complimentary shipping to every authentic Oriental rug purchase, ensuring it reaches your doorstep without any additional costs.
What you see is what you get – the rug price you view is the final amount you’ll pay. No unexpected handling or delivery fees will be tacked on during checkout or upon delivery.
Important Information:
*Our free shipping service covers addresses within the contiguous United States and Canada.
Unfortunately, we are unable to deliver to P.O. Boxes or APO/FPO addresses. For our international customers, please note that any shipping, customs duties, or VAT charges are the responsibility of the recipient residing outside the United States and Canada.
Do I need to be present at home to accept the delivery?
We understand that you may not always be available to receive your delivery in person. While we highly recommend being present, it’s not mandatory. Rest assured, if you’re not at home during the delivery, FedEx will securely leave your rug in a safe location until you return.
Can I track the status of my shipment, and if so, how?
Once you’ve placed your order, rugonline.ca will promptly send you a confirmation email. When your order is dispatched, we’ll provide you with the necessary shipping and tracking details. You can use this information to log in to the FedEx website and track your shipment using the provided confirmation number.
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